Never Quibble Returns
At Pedlars we have a ‘never quibble guarantee’.
We will take anything (undamaged*) back within 3 months for any reason – and remember all returns in the UK are free.***
If anything you buy from us fails to make the grade, send it back within 3 months, to the address below, using the returns form enclosed in your parcel. We'll replace it, refund you or credit your account. No hassle! No argument!:
The Old Stables
*Any items that are damaged on receipt must be returned within 7 days to our warehouse using the freepost (within UK only) returns label enclosed with your parcel.
Please wrap your returns securely (in the original packaging if possible). Postage is pre-paid (within the UK only) if you use the returns label provided on the slip in your parcel.** Cut along the dotted line and tape to your parcel. We advise you to obtain a proof of posting certificate from your Post Office. We regret that we cannot accept responsibility for any returned items lost or damaged in the post.
**If your parcel is more than 5kg or larger than 460mm x 610mm x 460mm please call +44 (0) 1244 784125 or email firstname.lastname@example.org to arrange collection by courier.
***Please note that all Pedlars Vintage Marketplace items are not included in the usual Pedlars Returns Policy, as these products are supplied by third party vintage sellers. Returns slips/addresses will be included in each Vintage Marketplace parcel.